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IDSSPL  Services Facility Management Services |
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| Technical Assistance Services |
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| This Service is aimed at ensuring real time service availability to the Customer ensuring a smooth functioning of their systems. |
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| Network Management Services |
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| Network administration and management will provide the services and support required to operate, control, and sustain the local area network environment. |
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| Server & OS Management Services |
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| This service is aimed at ensuring an efficient system performance & server management. |
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| Mail Management Services |
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| It will involve configuration of mail clients at the Office. |
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| Database Management Services |
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| This service is aimed to ensure the complete Management of the clients critical database. |
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| Back-up & Restore Services |
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| This service is aimed at ensuring that critical data of the customer is available as and when required. |
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| Asset Management Services |
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| This service is aimed at ensuring that the information on the IT Assets of Customer is Up-to-Date. |
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| Vendor Management Services |
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| This service is aimed to ensure that Management's Time is not wasted on following up with vendors on Support related issues. |
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